Balancing robust security solutions with superior guest experience strategies.
What’s the difference between good and great security teams? Good teams protect the people and property they oversee. Great teams do all that while also positively impacting the guests’ experience. As a security leader, the most powerful changes you can make include both of these aspects, and looking at things from a guest experience perspective can help you surface those opportunities.
GEMSEC Consulting LLC, based in Phoenix, AZ, specializes in delivering exceptional security and guest experience solutions tailored to the unique needs of organizations, venues, and events. Committed to client goals, GEMSEC seamlessly integrates security measures with positive guest experiences, ensuring smooth operations and a harmonious balance between safety and satisfaction.
Partnering with GEMSEC Consulting means benefiting from a holistic approach to safety and security that not only mitigates risks but also enhances the guest experience. Our extensive network of industry experts and relationships with public safety agencies ensures project success in alignment with your goals, delivering comprehensive solutions that support your organization’s overall success.
Services
Quality Assurance Assessments
At GEMSEC our Quality Assurance Assessments go beyond a typical “Red Team Test”, audit or mystery shop.
Looking to validate or test your overall security program and protective measures? Need to ensure compliance with regulatory bodies or industry best practices? Want to simply identify gaps or opportunities for improvement?
We work with our clients to develop a wholistic and customized assessment program to meet you current and ongoing needs in the area of security and guest experience.
Special Event Planning and Consultation Services
Leveraging years of special event experience, GEMSEC can assist in the planning, preparation and execution of your company, venue, or personal events.
Rooted in our commitment to promoting the highest quality security and guest experience we work with our clients to develop comprehensive plans, staffing models, and communication protocols that reduce risk and promote a memorable experience.
Training and Exercises
Your plans, policies, and procedures, no matter how strong on paper, only work when combined with robust training and exercises.
From single, issue specific courses to complete multi year training and exercise plans and everything in between, GEMSEC stands ready to provide you with a training and exercise plan that is effective, efficient, and scaled to meet your organizational goals.
To view our complete list of services, click “View All”. If you do not find the service(s) you are looking for, please send us an email and we will work with you to assess your needs and develop a customized solution.